Connecting from Local Outlook to TriSys ASP Exchange Server

 

This document describes how to connect to the TriSys ASP Exchange E-Mail server from a locally installed version of Outlook 2003 or later in order to access e-mail, contact and calendar information and to synchronise with Pocket PC devices using Active Sync.

 

Prerequisites

 

·          TriSys ASP Subscription

·          TriSys ASP Exchange Account

·          Outlook 2003 (with SP1) or later installed locally

 

 

Web Browser E-Mail Access

 

The TriSys ASP Outlook Web Access (OWA) technology allows TriSys ASP customers to access e-mail from any device (computer, PDA, phone etc...) with an internet connection.

 

Open a browser and enter the following URL:

 

If logging into Cambridge	https://www.trisys.biz
If logging into Reading	https://www.trisysglobal.co.uk/exchange

 

(Note: the s following http – this means a secure connection using the hypertext transfer protocol)

 

The browser will display the login page as follows:

 

 

Enter your TriSys ASP login name and password in order to gain access to e-mail as follows:

 

 

Connecting to TriSys ASP Exchange Server from Outlook 2003 or Outlook 2007

 

Once OWA is operational and accessible from the local computer, open the control panel using StartàControl Panel.

 

Double click on the Mail icon in the Control Panel:

 

 

This will open the Mail Setup dialogue:

 

 

 

Click on the E-mail Accounts button:

 

 

 

Click on Add a new e-mail account in order to add a new e-mail account, or View or change existing e-mail accounts to edit an existing connection.

 

If at any time, a login prompt appears like the following, then press Cancel at this stage.

 

 

Either select the entry for the TriSys ASP server, or press the Add button to create a new connection:

 

 

 

Choose the Microsoft Exchange Server option and choose Next…

 

 

Enter the following in the Microsoft Exchange Server text box:

 

Cambridge:	trisys-exc-01.trisys.local
Reading:	trisys-exc-d01.trisys-reading

 

 

Uncheck the Use Cached Exchange Mode check box:

 

 

Enter your login name in the User Name field and press the More Settings… button:

 

 

Enter TriSys ASP Exchange Server into the Exchange Account text box and click on the Connection tab:

 

 

Check the Connect to my Exchange mailbox using HTTP check box and press the Exchange Proxy Settings… button:

 

 

Enter the following URL into the Connection settings: https:// text box:

 

Cambridge:	www.trisys.biz
Reading:	www.trisysglobal.co.uk

 

Check both the On fast/slow networks, connect using HTTP first, then connect using TCP/IP check boxes.

 

Also, choose Basic Authentication in the Proxy authentication settings section.

 

Click OK, then click OK again on the Microsoft Exchange Server dialogue to return to the wizard:

 

 

To verify that the connection will be established when opening Outlook, click on the Check Name button.

 

This should replace the login name with the full user name following a successful connection.

 

 

Now start Outlook on the local computer and you should be prompted to provide your user name and password:

 

Enter your TriSys ASP credentials in order to get access to the remote Exchange server from within Outlook:

 

 

Synchronising Outlook with Pocket PC PDA Device

 

Now that the local Outlook is connecting to the remote TriSys ASP Exchange server, it can automatically synchronise with a locally installed PDA using ActiveSync technology using the USB cradle or remotely via wireless.

 

 

 

 

Glossary

 

TriSys ASP	TriSys Application Service Provider service fully hosted and managed by TriSys Business Software in Cambridge
Exchange Server	E-Mail server which runs at TriSys ASP Cambridge data centre
OWA	Outlook Web Access – access e-mail, contacts and calendar through an internet browser
Terminal Services	Logging into the TriSys ASP hosted service to access TriSys, Outlook, Office and all managed files
Local Outlook	Running Outlook on the client computer NOT whilst connected to TriSys ASP through terminal services
Remote Outlook	Running Outlook within the TriSys ASP terminal services session whilst connected to TriSys ASP
PDA	Personal Digital Assistant – electronic handheld device with phone and internet connectivity
PocketPC	Version of Windows that runs on handheld devices
ActiveSync	Synchronisation software to copy data to/from handheld PDA into local Outlook
HTTPS	Secure HTTP over 128 bit encryption – TriSys Business Software has a signed security signature guaranteeing that the transmitted data cannot be decrypted